For many families, their pets are a vital part of their family unit. Just like other family members, we normally don't get rid of them when they have "accidents." And while pets can and do provide a variety of benefits within households, their "accidents" can also create challenges. Pet urine on carpet, rugs, upholstery or leather can do much more than cause unpleasant odor.

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost "neutral" state, which means it is easier to remove when it is fresh. Once it dries, it turns "alkaline" and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done. This means that no one can guarantee complete removal of all urine spots. Please consult with your technician if you have questionable urine spots on your carpet.

Pet Odor Treatments:

    • Minimal Odor Treatment: We can apply a deodorizer/ carpet sanitizer to the carpet. Then the carpets are cleaned with hot water extraction. This is recommended for the "wet dog" smell.
    • Minor Odor Treatment: In this treatment, where the pet has urinated on the carpet, an odor eating enzyme will be applied directly to carpet. This breaks down the urine salts trapped deep in the carpet fibers. Once the enzymes have time to dwell, hot water extraction is done with a special tool that penetrates from carpet, pad, to concrete. Once this treatment is preformed a deodorizer and carpet sanitizer is applied. Then the carpets are cleaned with hot water extraction.
    • Severe Odor Treatment: In this treatment, we pull the affected carpet up and completely clean and sanitize the carpet and backing. The padding is pulled and discarded. New padding is purchased and is installed along with the freshly cleaned carpet. In severe cases where the concrete is stained, the concrete is washed with a sanitizer and after drying is then sealed. This is a very extensive treatment but it ensures we get to the source. This treatment is guaranteed to remove the odor from the flooring. There may be cases when the walls and baseboards are contaminated preventing us from guaranteeing the removal. We will advise you in advance.